At 1cuci, your privacy is more than a legal obligation — it is our moral responsibility to every member who entrusts their personal data to our platform. This document transparently explains how we manage your information.
Six core principles that underpin how we handle every piece of information you entrust to us.
All personal and financial information you provide to 1cuci is protected with 256-bit SSL encryption — the same standard used by Malaysian banking institutions such as Maybank and CIMB.
256-bit SSL1cuci has never and will never sell, rent, or transfer your personal data to third parties for commercial marketing purposes without your explicit prior consent.
No Data SalesWe only collect data that is genuinely necessary to provide 1cuci's services to you. No excess data is gathered purely for statistical purposes.
Data MinimisationAs a 1cuci member, you have the right to access, correct, download, and request deletion of your personal data at any time through your account settings or by contacting our support team.
User RightsYour personal data is not stored indefinitely. 1cuci maintains a clear data retention policy — data is only kept for as long as necessary to fulfil the stated purpose and to meet legal obligations.
Controlled StorageIn the event of any security incident involving your data, 1cuci is committed to notifying you within the stipulated timeframe and taking immediate action to contain the situation.
Full TransparencyThis Privacy Policy ("Policy") is published by 1cuci, an online casino and sports betting platform operating in 1cuci.bet. This Policy describes our personal data protection practices and complies with the provisions of Malaysia's Personal Data Protection Act 2010 (PDPA).
When you register an account, use any 1cuci service, make a deposit or withdrawal, or simply browse our platform, you are implicitly consenting to the collection and processing of your personal data as described in this Policy.
We believe trust is the foundation of our relationship with every 1cuci member. That trust starts with transparency — which is why we take the time to explain clearly and plainly, without confusing legal jargon, how we manage your information.
This Privacy Policy applies to all users of the 1cuci platform, including registered members, new visitors, and anyone who interacts with our platform on any device — whether a smartphone, tablet, or personal computer.
1cuci collects several categories of data to enable us to deliver a secure, personalised, and high-quality service. Below is an overview of the types of data we collect:
| Data Category | Sample Information | Primary Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, identification card number | Account verification & KYC |
| Contact Data | Malaysia phone number, email address | Communication & account security |
| Financial Data | Bank account details, DuitNow, e-wallet | Processing deposits & withdrawals |
| Verification Documents | MyKad photo, passport, bank statements | KYC & anti-fraud compliance |
When you use the 1cuci platform, we automatically collect certain technical data, including:
We do not store your password in plain text. Passwords are stored in encrypted form using a one-way hashing algorithm that cannot be decrypted — even by our own technical team.
The personal data we collect is used solely for legitimate and reasonable purposes. 1cuci does not use your data beyond the scope stated below without obtaining your additional consent:
You may opt out of marketing emails at any time by clicking the "unsubscribe" link in any of our promotional emails, or by updating your communication preferences in your 1cuci account settings.
1cuci maintains a strict policy on disclosing members' personal data to external parties. Your data may only be shared in the following circumstances:
We share necessary data with service partners who support 1cuci's operations, including payment processors such as DuitNow and FPX gateways, cloud service providers that host our platform, and casino game software providers. All such partners are bound by strict confidentiality agreements and are not permitted to use your data for any purpose other than delivering the contracted services.
1cuci may be required to disclose personal data to authorities where mandated by Malaysian law, including court orders, official investigations, or requirements from relevant regulatory bodies.
Protecting your personal data from unauthorised access, modification, or loss is a core technical priority for the 1cuci engineering team. The security measures we have in place include:
While we take all reasonable steps to protect your data, no system is 100% immune. If you suspect any suspicious activity on your 1cuci account, please contact our support team immediately.
The 1cuci platform uses cookies and similar tracking technologies to enhance the user experience and analyse platform performance. The following are the types of cookies we use:
You can manage your cookie preferences through your web browser settings. However, disabling essential cookies may affect the functionality of the 1cuci platform.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and 1cuci's internal commitments, you have the following rights regarding your personal data:
Request a copy of the personal data 1cuci holds about you in a readily readable format.
Request the correction of any inaccurate or incomplete personal data held in our records.
Request the deletion of your personal data when it is no longer needed for its original purpose or where there is no legal basis for its continued processing.
Object to the processing of your personal data for direct marketing purposes at any time.
Receive your personal data in a structured, machine-readable format for transfer to another provider.
Request a temporary restriction on the processing of your data while a dispute is being resolved.
To exercise any of the rights above, contact the 1cuci Data Protection Officer by email at privacy@1cuci.bet. We will process your request within 30 working days. Identity verification may be required before your request is processed.
The 1cuci platform is strictly inappropriate and not permitted for individuals under the age of 18. We do not knowingly collect personal data from underage children or teenagers.
If we become aware that we have inadvertently collected personal data from a minor, we will take immediate action to delete that data and close the account in question. If you believe that someone under the age of 18 has registered an account at 1cuci, please contact our support team immediately.
Parents and guardians are advised to monitor their children's online activity. Please ensure that any device you use to access 1cuci is not easily accessible to minors in your household.
In the course of its operations, 1cuci may transfer your personal data to servers located outside Malaysia for platform hosting, data backup, and technical support services. All such transfers are conducted in compliance with data protection standards equivalent to or higher than those required under Malaysia's PDPA.
We ensure that all international service providers we engage have adequate data protection mechanisms in place, including standard data protection clauses within their service contracts. Your data will not be transferred to countries lacking adequate data protection without appropriate additional safeguards.
1cuci reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, Malaysia's legal requirements, or technological developments. The date of the latest update will always be displayed at the top of this document.
For material amendments — that is, changes that significantly affect how we use your data — we will:
Your continued use of the 1cuci platform after an amendment's effective date constitutes your acceptance of the updated Privacy Policy.
If you have any questions, concerns, or complaints about how 1cuci handles your personal data, we encourage you to reach out to us directly. We are committed to taking every enquiry seriously and responding within a reasonable timeframe.
Send privacy enquiries to privacy@1cuci.bet for a response within 3–5 working days.
Use the live chat on the 1cuci platform for urgent privacy or account security enquiries.
Visit the page Frequently Asked Questions us for answers to the most common privacy enquiries.
This Privacy Policy is governed by the laws of Malaysia. If you are not satisfied with our response to a privacy complaint, you have the right to lodge a formal complaint with the Personal Data Protection Commissioner of Malaysia.
We take your privacy as seriously as we take your enjoyment of the game. Register a 1cuci account today and enjoy a safe, fair, and fun casino & Sports Betting experience.
By registering, you agree to the Terms & Conditions and our Privacy Policy.